Privacy Policy
1. Introduction
The Pro2col ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use The Pro2col ("the Service").
By accessing or using the Service, you agree to this Privacy Policy.
2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Contact information
- Account login details
- Payment details (processed securely through third-party services)
- Messages, uploads, or other content you submit
2.2 Information Automatically Collected
When you use The Pro2col, we may automatically collect:
- IP address
- Browser type and device information
- Usage data
- Cookies and tracking data
Cookies help us improve the Service, analyze usage, and store your preferences. You can disable cookies through your browser settings.
3. How We Use Your Information
We may use personal information to:
- Operate and maintain the Service
- Create and manage user accounts
- Communicate with you
- Provide customer support
- Improve functionality and user experience
- Ensure security
- Comply with legal obligations
3.1 SMS/Text Messaging Communications
By providing your phone number and booking an appointment through our website or in person at our facility, you consent to receive text messages from The Pro2col. These messages may include appointment confirmations, reminders, pre- and post-care instructions, follow-up messages, and promotional communications related to our services. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at connect@thepro2col.com.
4. Sharing and Disclosure
We do not sell personal information.
We may share information with:
- Trusted third-party service providers
- Legal authorities when required by law
- Business partners (only with your consent)
All third parties are required to protect your data in accordance with this Privacy Policy.
5. Data Retention
We retain data only as long as necessary for operational, legal, or security purposes. After that, we securely delete or anonymize information.
6. Security
We use industry-standard security measures to protect your information. However, no online service can guarantee complete security.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Object to processing
- Request data portability
To exercise these rights, please contact us.
8. Third-Party Links
Our Service may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.
9. Children's Privacy
The Pro2col is not intended for individuals under 13. If we learn that we have collected data from a child under 13, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates become effective upon posting.
Continued use of the Service constitutes acceptance of the updated Privacy Policy.
11. Governing Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the State of Tennessee, USA, without regard to conflict-of-law principles. Any disputes arising from or relating to this Privacy Policy or your use of the Service will be resolved in the courts located in Davidson County, Tennessee.